General News of Sunday, 17 March 2019
The Chamber of Telecommunications Ghana has cautioned mobile phone users to be wary of fake products.
According to the chamber of telecommunications, fake phones poses a lot of health risks on the user and also compromises the quality of service.
The Chief Executive Officer (CEO)?of the chamber, Ken Ashigbey, said at a programme to mark this year’s World Consumer Rights Day that counterfeit phones were cloned versions of popular brands and models and were usually made from sub-standard materials, meaning their users were exposed to higher radiation.
“It is regrettable to know that these fake phones impact the quality of service network operators offer, thereby, offering customers poor user experience,” he said.
Mr Ashigbey said the fake mobile devices were usually not tested and certified for safety and were often made from cheap components.
He, therefore, urged the public to buy their mobile phones, devices and accessories from trusted and licensed equipment manufacturers and dealers who could provide means of verifying the authenticity of their products.
Mr Ashigbey said consumers had rights and responsibilities that needed to be protected.
“We will work together with customers to ensure that they did not compromise on their security and data privacy as they gain access to these new services, more responsive products, greater convenience and choice,” he added.